If you order an exterior frame only, you will receive the frame used for doors, walls and double pane in glass models. It will contain the door frame in the color of your choice as well as the flap, weather stripping, and magnets appropriate to the size of pet door ordered. If you are ordering an exterior frame to sleeve into an existing Hale Pet Door brand door model interior frame, please call us to place your order. The frame size will need to be adjusted slightly to allow it to sleeve into the interior frame which would make the unit a custom size. This only applies when using with existing door models and does not apply to our wall models or to other uses for the exterior frame.
This item can be used in many different situations such as replacing a damaged exterior frame, adding a Hale brand aluminum frame to an already existing pet door from another brand, using two exterior frames to make a virtually flush installation, adding a pet door without a cover to a screened enclosure where a screen won't work, etc. Because this model can be used in so many different situations, we do not provide installation instructions specific to this product as they can vary greatly depending on the situation. An installation booklet with instructions for doors, walls, screens, etc. is enclosed with the order and can be referred to in most scenarios for installation.
Calculating Kennel Row Widths:
RETURNS: If you should receive a damaged product, you are welcome to return it free of charge and receive a full refund.
EXCHANGES: Exchanges accepted within (14) days from the day you received the product (exclusions apply).
What type of material is the handle?
Each kennel door comes with a strong, lockable stainless steel handle. Inside the handle is a stainless steel spring that helps keep the latch closed, so your dog can’t push the door open. It’s safe and secure, but still easy to open with one hand. You can also add a padlock or clasp for extra security if needed.
Are these kennels easy to assemble?
Your kennel ships with easy assembly instructions, covering all essential components:
- Kennel panel setup
- Panel-to-panel coupling
- Handle & quick-lock latch installation
- Top mesh panels (if applicable)
- Isolation panels (if applicable)
- Back-to-back panel configurations
Do these runs meet commercial kennel standards?
Yes, TK Products kennels are built to meet commercial kennel standards. They’re designed with high-quality materials and durable construction to ensure long-lasting performance, safety, and ease of maintenance—making them ideal for professional boarding facilities, breeders, shelters, and veterinary clinics.
Can I anchor them to concrete or grass?
Yes! TK Products kennels can be securely anchored to both concrete and grass. We offer anchoring kits designed for different surfaces to ensure your kennel stays stable and secure in any setup.
How long is your warranty?
All TK Products kennels include an industry-leading 5-year warranty—far exceeding what most competitors offer in the kennel market.
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Your Purchase Helps a Pup in Need
We believe all dogs deserve a happy & healthy life—so, we've committed to donating a portion of every sale to a trusted animal shelter.
